Group communication & Organizational Communication-Free-Samples

Question: Write a reflection report on Group Communication and Organizational Communication. Answer: Group communication Group communication refers to any kind of interpersonal communication that takes place among a group of 3 or more people. We all come across group communications very frequently in our personal as well as professional lives. Group communication is highly important as it brings about effective coordination in a group as well as leads to a transparent flow of information (Brink Costigan, 2015). During all my previous experiences in group communication, I noticed various conflicts. These conflicts occur because different people come together to work. This course has been an immense learning experience for me. I have understood the importance of being patient and allowing everyone to participate rather than simply being concerned with my personal point of view. I have always had strong opinions on subjects and issues. Therefore I tend to become aggressive during group communications. I have also been given the feedback that I dont allow everyone to speak but continue to focus on my point. Through this course, I have learnt that I must change this habit and become more polite yet assertive. Respect for other team members is very important in a group communication (Karanges, Johnston, Beatson Lings, 2015). I have also learnt that communication can be a onetime event but what is important is to build a deep and meaningful relationship with the people while communicating with them. This will also ensure that conflicts are also being resolved patiently and effectively. When I begin my career in any organization, I am sure I will face various opportunities and situations which would require me to work with different teams. I am sure my learnings from this course will help me in my professional life by improving my communication skills. Group communication is also very important to ensure that organizational tasks assigned to the group are achieved more effectively. If the group does not communicate effectively, then it will be difficult for them to work together. This will not only impact their performance but will also adversely impact the organizational culture and environment. Group communications can often lead to conflicts. This is predominantly because every group communication requires an honest communication and an equal participation from all the group members. It is imperative that all the important information is circulated to every person in the group. Therefore the means of communication must be mutually decided. I also learnt that people of a group must encourage everyone to have an equal participation in the group. People in a group must make sure that they use simple language and vocabulary that is understandable to all. The group should also follow an open feedback mechanism where every person in the group can provide an honest feedback to any person from the group. Everyone must also be encouraged to take these feedbacks constructively. When I look back, I have been a part of various group communications. Today, I am sure that if I were a part of any group communication, I would learn from my experiences of the past and ensure that my communications are more effective and transparent. I will also be a lot more patient and listen carefully to other team members with due respect for their opinions and point of views. Now when I engage in group communications with my friends I try to apply my learnings from this course. I also try to be better prepared for a communication by having enough subject knowledge. I also have one question about the course. There are few people who by nature extremely introvert. They may have brilliant insights but they often shy away from communicating. How can I encourage them to speak and make them feel comfortable to speak in a group? Overall my experience in this course has been that of immense learning and growth and I am sure that the lessons from this course will continue to help and guide me through my future endeavors. Organizational communication Organizational communication involves any kind of communication that takes place within the organization. This is important to all organizations. Organizational communications is effectively used to transfer information throughout the business, manage employee relationships, set organizational goals, convey organizational duties responsibilities and provide feedback to employees (Shockley-Zalabak, 2014). Organizational communication plays a very important role in managing organizational conflicts as well as ensuring the right expectation setting between the employee and the employer. Through this course I have learnt a lot of things about organizational communication. I have learnt the importance of the subject as well as its practical usage in the business. Through this course, I have also learnt the art of professional communication. The correct use of vocabulary is very important in organizational communication. It is important to maintain a polite, humble and professional tone through organizational communications to make sure that the communication takes place in an effective manner (Kramer, 2014). Organizational communication also involves grapevine communication. This is an informal source of information within the business. I have learnt about this communication, its importance as well as its relevancy through this course. We also learnt that a lot of communication in organizations happens through emails. Therefore our professor also taught us effective email writing skills, the correct usage of vocabulary in the email as well as its structure and layout. As previously mentioned I am highly assertive in my communication. I learnt that in organizations, every person needs to communicate with many people. It is hence important that I try to understand other peoples opinion and respect the same. I have realized the importance of transparent communication in the sense that if I face any issue in the business or have any particular grievance, it is important that I communicate the matter in the right time, to the right people and in the right manner. This will be beneficial in my long term career in the organization. Transparent communication with juniors, seniors and peers will also help in building positive relationships as well as will assist in avoiding conflicts. If and when a conflict occurs, it can also be effectively addressed to efficient communication among the members involved (Haslam Knippenberg, 2014). Communication within the organization will also help in understanding expectations that different people hold from each other. Honest communication will also help employees in accomplishing roles and responsibilities that are assigned to them. Moreover, communication within the business will also ensure that people working in the organization are clear about their jobs, exact roles and responsibilities that they are expected to fulfill. Today when I look back I have been a part of a lot of communications throughout my life. I am extremely sure that if I would have taken this course before, I would have addressed those communications in a more effective manner. I probably would have been more patient and polite with my tone. Similarly, I have faced various issues where I have verbally communicated important information and that has created a lot of conflict. There is no record for verbal communication and hence I have found it difficult to trace my words. I have learnt through this course that all the important communication in the organization must happen over email. This can not only help me remember what I have spoken but can also be used as documented evidence as and when required. Professional or organizational communication is very different from the communication that we have in our personal lives. The language, tone, choice of words as well as volume differ largely between the two (Ayoko, 2016). My professor have always thrown light on the matter which states that it is not what you speak rather it is how you speak that matters. Organization communication involves communicating with various kinds of people including team members, juniors, seniors as well as customers. The communication that an organization holds with its customers have a lasting impression on the customers minds. This also leads organizations in retaining or losing customers. One very important thing that I learnt through this course is that while communicating with people and especially while providing feedback, it is important to provide constructive feedback that can lead to the growth and development of an individual (Goetsch Davis, 2014). Communication also plays an important role in motivating employees. This motivation enables employees to work harder and perform better. The right communication as well as honesty in communication leads to establishment of trust which is very important within organizations. Employees who trust each other better will be in a better position to work together and achieve organizational goals (Brown, Gray, McHardy Taylor, 2015). Overall, the course has been an immense learning experience. There were various activities that were conducted and I am highly grateful for my learning. I have improved my communication skills throughout the course and I have also understood that improvising of communication is a consistent effort that must be made all through life. I will continue to take constructive feedback from people and work on my communication skills and ensure that through my communication skills I am able to build deep and meaningful relationships throughout my life. References Ayoko, O.B., 2016. Workplace conflict and willingness to cooperate: The importance of apology and forgiveness.International Journal of Conflict Management,27(2), pp.172-198. Brink, K.E. and Costigan, R.D., 2015. Oral communication skills: Are the priorities of the workplace and AACSB-accredited business programs aligned?Academy of Management Learning Education,14(2), pp.205-221. Brown, S., Gray, D., McHardy, J. and Taylor, K., 2015. Employee trust and workplace performance.Journal of Economic Behavior Organization,116, pp.361-378. Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper Saddle River, NJ: Pearson. Haslam, S.A. and van Knippenberg, 2014.Social identity at work: Developing theory for organizational practice. Psychology Press. Karanges, E., Johnston, K., Beatson, A. and Lings, I., 2015. The influence of internal communication on employee engagement: A pilot study.Public Relations Review,41(1), pp.129-131. Kramer, M.W., 2014.Managing uncertainty in organizational communication. Routledge. Shockley-Zalabak, P., 2014.Fundamentals of organizational communication. Pearson.